1. Barang diterima dalam tempoh 3 hari.<\/strong><\/p> 2. Barang yang dipulangkan mesti dalam keadaan tidak dibuka atau dalam keadaan baik dengan pembungkusan asal. Kami tidak menerima barang yang telah dibuka, rosak, atau diubahsuai dengan apa cara sekalipun.<\/strong><\/p> 3. Kami tidak menerima barang yang dipulangkan yang dihantar balik oleh anda secara langsung tanpa memeriksa dengan kami terlebih dahulu.<\/strong><\/p> 4. Anda bertanggungjawab untuk caj penghantaran pemulangan.<\/strong><\/p> 5. Jaminan selepas jualan adalah selama 3 hari selepas menerima pakej (menurut maklumat logistik).<\/strong><\/p> Masalah kualiti (terkoyak, tidak lengkap, kering, dll) produk yang ditemui dalam tempoh jaminan selepas jualan, sila hubungi kami dengan segera dan hantar gambar yang jelas produk yang rosak tersebut. Kami boleh menggantikannya selepas pemeriksaan.<\/p> Sila jangan buang lensa dan pembungkus lensa sebelum masalah anda diselesaikan. Kami mempunyai beberapa pembungkusan yang berbeza, sementara warna lensa dari pembungkusan yang berbeza mungkin berbeza.<\/p> Notis:<\/strong><\/p> 1. Sila periksa barang-barang tersebut sama ada mereka rosak atau berwarna salah sebelum anda membukanya.<\/p> 2. Setiap pesanan hanya mempunyai satu keistimewaan selepas jualan.<\/p> 3. Penggantian, pemulangan, atau pemulangan wang tidak tersedia jika warna tidak seperti yang anda jangkakan\/inginkan apabila produk adalah betul atau parameter yang anda pesan tidak sesuai untuk mata anda.<\/p> 1. Sila hantar emel kepada business@ii99.com terlebih dahulu dan kami akan membalas emel anda secepat mungkin.<\/strong><\/p> Sila berikan butiran pesanan anda dalam emel: nama anda, nombor pesanan, dan sebab. Sila jangan pulangkan lensa mengikut alamat pemulangan pada pembungkusan, kerana kami tidak dapat menerimanya di tempat itu.<\/p> 2. Letakkan item(s) dalam pembungkusan asal.<\/strong><\/p> Pemulangan produk dibenarkan jika pembungkusan dalam keadaan baik dan produk tidak dibuka supaya ia tidak mempengaruhi penjualan kedua.<\/p> 3. Serahkan pakej anda kepada pembawa anda.<\/strong><\/p> Sila berikan nombor pengesanan dan laman web untuk mengesan maklumat logistik selepas anda mengembalikan pakej kepada kami.<\/p> 4. Kami menerima pakej pemulangan anda.<\/strong><\/p> Kami akan menyemak pakej untuk memastikan keadaannya baik atau tidak setelah kami menerima pakej pemulangan, dan kemudian kami akan memproses pemulangan wang ke akaun anda mengikut syarat-syarat pemulangan.<\/p>","protected":false},"excerpt":{"rendered":" Return\/Refund Conditions 1. Items received within 3 days. 2. Items returned must be unopened or in good condition with the original packing. We do not accept a returned item that has been opened, damaged, or altered in any way. 3. We do not accept returned items that are sent back by you directly without checking with us first. 4. You are responsible for return shipping charges. 5. The after-sale warranty is 3 days upon receiving the parcel (according to the logistic information). Quality problems (ripped, incomplete, shriveled, etc) of the product are found within the after-sale warranty, please contact us immediately and send us clear pictures of the defective item. We can replace it after checking. Please do not throw the lens and lens packages before your problem is solved. We have several different packages, while the color of lenses from different packages may be different. Notice: 1. Please check the items whether they are damaged or with the wrong color before you open them. 2. Each order has only one after-sale privilege. 3. Replace, return or refund is not available if the color is not what you expect\/wantwhen the product is correct or the parameters you have ordered are not suitable for your eyes. Return\/Refund Process 1. Please send an email to business@ii99.com first and we will write back to you as soon as possible. Please tell us the details of your order in the email: your name, order number, and reason. Please don’t return the lenses according to the return address on the package, because we are unable to receive them at that place. 2. Place the item(s) in the original packing. Returning the product is allowed if the packaging is in good condition and the product is not opened so that it does not influence the second sale. 3. Drop off your package at your carrier. Please provide the tracking number and website for tracking the logistic info after you return the parcel to us. 4. We receive your return package. We will check the parcel whether in good condition or not once we receive the returned parcel and then we will handle the refund to your account in accordance with the return conditions.<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-830","page","type-page","status-publish","hentry","post-no-thumbnail"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.ii99.com.my\/ms_my\/wp-json\/wp\/v2\/pages\/830","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ii99.com.my\/ms_my\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ii99.com.my\/ms_my\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ii99.com.my\/ms_my\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ii99.com.my\/ms_my\/wp-json\/wp\/v2\/comments?post=830"}],"version-history":[{"count":1,"href":"https:\/\/www.ii99.com.my\/ms_my\/wp-json\/wp\/v2\/pages\/830\/revisions"}],"predecessor-version":[{"id":831,"href":"https:\/\/www.ii99.com.my\/ms_my\/wp-json\/wp\/v2\/pages\/830\/revisions\/831"}],"wp:attachment":[{"href":"https:\/\/www.ii99.com.my\/ms_my\/wp-json\/wp\/v2\/media?parent=830"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Proses Pemulangan\/Pemulangan Wang<\/h2>